PKOK Privacy Policy: Your Personal Data in Plain Words
PKOK Privacy Policy describes what personal data PKOK keeps, why, who else sees it, how long it stays and how you control it. Each section opens with a one-line summary. The overall picture: the minimum needed to run your account and pay you, protected by encryption and limited access, never sold, and open to you on request.
What the PKOK Privacy Policy Covers
In short: account, payment, play, device and support data.
- Account: username, mobile number, full name, date of birth, encrypted password.
- Verification: NID photo, only when an age or ownership check is needed.
- Payments: linked bKash, Nagad or Rocket numbers, TrxIDs, USDT addresses, deposit and payout history.
- Play: bets, game rounds, bonus claims and turnover.
- Device: phone model, system version, app version, IP address, cookies.
- Support: chat transcripts and any screenshots you send.
What Is Never Collected
Your contacts, photos, messages, call logs or wallet PIN. The PKOK app does not ask for those permissions, and the only codes you ever enter on the site are your own password, withdrawal PIN and the SMS code sent to you.
Why PKOK Uses Your Data
In short: to run the account, pay you, keep play fair and answer you.
- Opening and securing the account, including SMS codes on new devices.
- Matching deposits by TrxID and sending payouts to your wallet.
- Confirming age and that payout wallets belong to the account holder.
- Detecting duplicate accounts, bonus misuse and payment fraud.
- Settling bets and tracking bonus turnover.
- Answering support questions.
- Sending offers, only if you agreed at sign-up.
Who Else Sees It
Payment agents see the wallet number and amount of each transfer. Game studios see a coded player ID, never your name or number. The SMS provider sees your number to deliver codes. Authorities receive data only when the law requires. PKOK never sells or rents player data.
How Long It Stays
Profile and transaction files are held for the account’s life and five more years. Chat transcripts stay two years. NID photos are deleted 12 months after the last check. Cookies last up to 30 days unless you clear them.
Protection Under the PKOK Privacy Policy
In short: encryption, limited access and alerts.
- HTTPS on all login and cashier pages.
- Passwords and withdrawal PINs stored as encrypted hashes.
- NID photos held separately, opened only by the verification team, with every access logged.
- An SMS code on any sign-in from a new device, and a Login History page in Me, then Security.
Your Side of Security
Keep your password, PIN and codes private, use the app or your own bookmark to sign in, and ignore prize messages that arrive outside your account inbox.
Cookies
Cookies keep you signed in, remember language and odds format, and help spot slow pages. Clearing or blocking them is fine; you will sign in each visit.
Messages
Service messages, such as codes, payment confirmations and security notices, always arrive. Promotional SMS and in-app offers come only with your consent and stop when you switch them off in Me, then Notifications.
Minors
No accounts for anyone under 18. If one is found, it is closed and its personal data removed, except records the law requires.
See more: PKOK Responsible Gaming
Data Requests Step by Step
In short: four requests, one channel.
| Request | What you send | What you get |
| Copy of your data | A chat message from your account | A file in your inbox within 7 days |
| Correction | The right detail; NID photo for name or birth date | Updated profile within 7 days |
| Stop marketing | Switch off in Me, then Notifications | Immediate |
| Deletion | Request after withdrawing the balance | Personal details removed within 30 days |
Staff Access
Under the PKOK Privacy Policy, support agents see only what a case needs: username, phone, recent transactions and chat history. Verification files are open to the checking team alone, and every access is logged.
Data Abroad
Some partners, such as game studios and cloud servers, operate outside the country. The same encryption and access limits apply when data travels to them, and only the minimum needed is shared.
Shared Phones
On a family phone, keep your password unsaved, sign out after each session and switch on App Lock, so your bets and payments stay private.
Your Rights Under the PKOK Privacy Policy
In short: see, correct, stop marketing, delete.
Following local personal data protection rules, you can request a copy of your data, correct errors, withdraw consent to marketing and delete the account once the balance is withdrawn. Send the request from your signed-in chat; replies come within a week, with copies delivered to your inbox as a file.
Reporting Misuse
Tell live chat at once about any login, code or payout you did not make. Sessions are closed, passwords reset by SMS code, and the case answered in writing.
PKOK Privacy Policy FAQ
Does PKOK share my number with advertisers?
No. Only the SMS provider receives it, to deliver codes.
Why is an NID needed?
To confirm age and that payout wallets belong to you, as the PKOK Privacy Policy requires before large payouts.
How do I delete my account?
Withdraw the balance, let open bets settle and ask live chat. Personal details are removed within 30 days.
Questions About the PKOK Privacy Policy
The PKOK Privacy Policy carries the date of its latest update at the top of this page. Data questions go to live chat inside your account, at any hour, in Bengali or English, while you play with confidence at PKOK.